About PGFM
A Straightforward Approach to Security and Facilities Support
Our Mission
To deliver simple, reliable and professional security and facilities services, supported by clear communication and dependable standards.
Our Vision
To be the security partner businesses trust for the long term, chosen for our consistency, not just our credentials.
Our Story
PGFM supports businesses across the UK with dependable security services, clear communication, and a professional approach built around the client.
Why Choose Us
A Practical, Professional Approach
We know clients want more than a provider that simply fills shifts. They want clear communication, reliable service, and confidence that the basics are being handled properly. That is what we focus on at PGFM.
Understanding the Site First
We start by understanding the site, its risks, and what the client actually needs before recommending a service.
Recognised Standards
PGFM holds recognised industry accreditations across security, quality, health and safety, and compliance. Relevant certifications are available on request.
Properly Vetted, Properly Briefed
Our officers are licensed where required, vetted appropriately, and briefed for the site before deployment. We focus on assigning people who suit the role and the environment.
A Joined-Up Service
We provide a range of security and facilities services, helping clients reduce handovers and manage support through one provider where it makes sense to do so.
Named Account Manager
Clients have a clear point of contact for service oversight, communication, and support. We believe that makes issues easier to resolve and standards easier to maintain.
Responsive Support
We provide out-of-hours support where required and maintain clear communication routes for urgent issues and operational updates.
PGFM at a Glance
The Numbers That Speak for Themselves
Client Retention
Rate
Average Response
Time
Years of Industry
Experience
Accreditations &
Industry Certifications
Client Feedback
What Our Clients Say
Don’t just take our word for it.
Communication has consistently been quick, professional and reliable, particularly with out of hours support and short notice operational requirements. The team are proactive, easy to deal with and clearly care about service delivery. In a fast-moving operational environment, having that level of responsiveness and support makes a real difference
Chloe Tallis
Technology Sales Director, ARM Secure
We’ve had the pleasure of working with PGFM across a fair few contracts now, and they’ve consistently proven themselves to be a solid, dependable, responsive, reliable, and refreshingly easy to deal with (which, if we’re honest, isn’t always guaranteed in this line of work). From day one, communication has been clear, proactive, and genuinely helpful rather than just ticking a box. Any issues that crop up are dealt with quickly and without drama, which makes a real difference when things get busy. Their control room support deserves a mention, whether it’s a last-minute request, a change of plan, or something cropping up out of hours, they’ve always managed to step in and keep things running smoothly. It’s that consistency and willingness to muck in that sets them apart. In an industry where you tend to notice the problems more than the successes, PGFM have quietly gone about being a reliable partner we can count on. All in all, they’ve made our lives a good deal easier, and we’re more than happy to continue working together, long may it continue
Sam Harding
Communication has consistently been quick, professional and reliable, particularly with out of hours support and short notice operational requirements. The team are proactive, easy to deal with and clearly care about service delivery. In a fast-moving operational environment, having that level of responsiveness and support makes a real difference
Chloe Tallis
Technology Sales Director, ARM Secure
We’ve had the pleasure of working with PGFM across a fair few contracts now, and they’ve consistently proven themselves to be a solid, dependable, responsive, reliable, and refreshingly easy to deal with (which, if we’re honest, isn’t always guaranteed in this line of work). From day one, communication has been clear, proactive, and genuinely helpful rather than just ticking a box. Any issues that crop up are dealt with quickly and without drama, which makes a real difference when things get busy. Their control room support deserves a mention, whether it’s a last-minute request, a change of plan, or something cropping up out of hours, they’ve always managed to step in and keep things running smoothly. It’s that consistency and willingness to muck in that sets them apart. In an industry where you tend to notice the problems more than the successes, PGFM have quietly gone about being a reliable partner we can count on. All in all, they’ve made our lives a good deal easier, and we’re more than happy to continue working together, long may it continue
Sam Harding
Need a More Reliable Security Partner?
At PGFM, we don’t just meet the standard, we set it. Expert security, built around your business. Get in touch today for property assessment and a solution built entirely around you.
Download Our Security Checklist
Not sure if your premises are fully protected? Download our free UK Business Security Checklist and find out in minutes.
Download Free Checklist
Book a Free Assessment
Every PGFM contract starts with a no-obligation property assessment. Let us visit your premises, understand your risks, and build a solution around you.
Get in Touch
Whether you need a single guard or a fully managed multi-site contract, we are ready to help. Get in touch today and speak to a PGFM specialist.